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FAQ
Frequently Asked Questions
Common questions about payments, account access, mock tests, and more
Sometimes payment confirmation takes a few minutes. Please wait 15-30 minutes and refresh your dashboard. If the issue persists, contact us with your transaction ID and registered email — we will resolve it within 24 hours.
Click "Forgot Password" on the login page and enter your registered email address. You will receive a password reset link within a few minutes. Check your spam folder if you do not see it in your inbox.
Yes! NityaHub is fully responsive and works on all devices — mobile phones, tablets, and desktops. You can practice anywhere without downloading any app.
Our questions are created by subject matter experts based on the latest exam patterns and previous year papers. While we cannot guarantee identical questions, the difficulty level and pattern closely mirror actual exams.
Visit the Pricing page and select your preferred plan. If you already have an active subscription, the new plan will be activated after your current plan expires. For immediate upgrades, contact our support team.
We offer refunds within 7 days of purchase if you have attempted fewer than 3 mock tests. Please review our Terms of Service for complete refund policy details.
We typically respond to all messages within 24 hours on working days (Monday to Saturday). For urgent payment-related issues, please mention it in your subject line for priority handling.
Currently we focus on national-level exams (SSC, UPSC, Banking, Railway, NDA, JEE, NEET, GATE) and cloud certifications (AWS, Azure, GCP). We are expanding to state-level exams soon. Contact us if you have specific requests.