How we collect, use, and protect your information on our exam preparation platform.
Welcome to NityaHub ("we", "our", or "us"). We operate the website nityahub.com and provide online exam preparation services including mock tests, practice questions, study articles, and performance analytics. We are committed to protecting your privacy and ensuring the security of your personal information.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, create an account, take mock tests, purchase subscriptions, or interact with our platform in any way. Please read this policy carefully. If you disagree with its terms, please discontinue use of our site and services.
We collect personal information that you voluntarily provide when you register on our platform, purchase a subscription, take mock tests, or contact us. This includes:
When you access our website, certain information is collected automatically through cookies and similar technologies:
We use the information we collect for the following purposes:
We use cookies and similar tracking technologies to enhance your experience on NityaHub. Here is a detailed breakdown of the cookies we use:
These cookies are necessary for the website to function properly. They enable core functionality such as user authentication, session management, and security features. You cannot opt out of essential cookies as the platform will not work without them.
We use Google Analytics to understand how visitors interact with our website. Google Analytics collects information such as pages visited, time on site, bounce rate, and traffic sources. This data is aggregated and anonymized. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.
We use Google AdSense to display advertisements on our platform. Google AdSense uses cookies to serve ads based on your prior visits to our website and other websites on the internet. These cookies allow Google and its partners to serve relevant advertisements to you. Specifically:
These cookies remember your preferences such as language settings, theme preferences, and display options to provide a more personalized experience.
You can control and manage cookies through your browser settings. Most browsers allow you to block or delete cookies. However, please note that disabling certain cookies may affect the functionality of our platform, particularly features that require you to be logged in.
We work with trusted third-party service providers to operate our platform effectively. These services may have access to your personal information only to perform specific tasks on our behalf:
We use Google AdSense to display advertisements. Google may collect and use data about your visits to this and other websites to provide targeted advertisements. Google's use of advertising cookies enables it and its partners to serve ads based on your browsing patterns. For more information, please review Google's Privacy Policy.
We use PayU as our payment processing partner for handling subscription payments and exam package purchases. When you make a payment, your payment information is transmitted directly to PayU's secure servers. We do not store your complete card details on our servers. PayU's privacy practices are governed by their own privacy policy available at payu.in/privacy-policy.
We use Google Analytics to analyze website traffic and user behavior patterns. The data collected helps us understand how students use our platform and identify areas for improvement. Google Analytics data is processed in accordance with Google's Privacy Policy.
We use email service providers to send transactional emails, newsletters, and exam notifications. Your email address is shared with these providers solely for the purpose of delivering communications you have requested or that are necessary for your account.
We do not sell, trade, or rent your personal information to third parties for marketing purposes. We may share your data only in the following circumstances:
We take the security of your personal information seriously and implement industry-standard measures to protect it:
While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but are committed to implementing best practices to minimize risks.
We retain your personal data for as long as necessary to provide our services and fulfill the purposes described in this policy:
As a user of NityaHub, you have the following rights regarding your personal data, in compliance with GDPR and applicable data protection laws:
To exercise any of these rights, please contact us at hello@nityahub.com with your request. We will respond within 30 days.
NityaHub is designed for students aged 13 years and above. We do not knowingly collect personal information from children under the age of 13. If you are under 13, please do not create an account or provide any personal information on our platform.
If we become aware that we have inadvertently collected personal information from a child under 13, we will take immediate steps to delete that information from our servers. If you are a parent or guardian and believe your child under 13 has provided us with personal information, please contact us immediately at hello@nityahub.com.
For users between 13 and 18 years of age, we recommend that parents or guardians review this Privacy Policy and supervise their child's use of our platform. Parental consent may be required for certain features such as payment processing.
NityaHub is operated from India and our servers are located in India. If you are accessing our platform from outside India, please be aware that your information will be transferred to, stored, and processed in India. By using our services, you consent to the transfer of your information to India, where data protection laws may differ from those in your country of residence.
For users in the European Economic Area (EEA), we process your data based on legitimate interests, contractual necessity, and your consent where applicable. You may withdraw consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make significant changes, we will:
We encourage you to review this Privacy Policy periodically. Your continued use of NityaHub after any changes indicates your acceptance of the updated policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us through any of the following channels:
We aim to respond to all privacy-related inquiries within 7 business days. For data access or deletion requests, we will process your request within 30 days of verification.